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    Privacy Policy

    Privacy Policy

    We are Luxury Lashes s.r.o., based at Kletné 84, 742 01 Suchdol nad Odrou, Czech Republic, Company ID (IČO): 22595325.
    We operate the e-shop at www.luxurylashes.cz.

    When providing our services and operating the website, we process certain personal data.
    The processing of personal data is governed by Regulation (EU) 2016/679 (GDPR).

    I. Personal Data Processing

    1. Contact form and inquiries

    Data collected: name, surname, address, e-mail, phone number
    Purpose: to respond to your inquiry and communicate with you
    Legal basis: Art. 6(1)(b) GDPR – pre-contractual arrangements
    Retention period: up to 6 months after the last communication

    2. Purchase of goods

    Data collected: name, surname, address, e-mail, phone number, billing details
    Purpose: to fulfill the contract (shipping, communication, complaints)
    Legal basis:

    • Art. 6(1)(b) GDPR – performance of a contract

    • Art. 6(1)(c) GDPR – compliance with legal obligations (accounting, taxes)
      Retention period: 10 years from the last fulfillment

    3. Newsletters and marketing emails

    Data collected: e-mail
    Purpose: to send updates and offers for similar products
    Legal basis: legitimate interest pursuant to § 7(3) of Act No. 480/2004 Coll.
    Retention period: 5 years from the last purchase
    You can unsubscribe at any time via the link in the email or by contacting us at info@luxurylashes.cz.

    II. Recipients of Personal Data

    Your data is processed internally and may be shared with the following processors:

    • Shoptet a.s. – e-shop platform provider

    • Shipping services: Zásilkovna, PPL CZ, DPD, Go-balík

    • Payment gateways and partners

    • Marketing services:

      • Google Ireland Ltd.

      • Seznam.cz a.s. (Sklik)

      • Heureka Group a.s.

      • Microsoft Clarity

    Data transfers to third countries: As part of marketing and analytics tools, data may be transferred outside the EU (e.g., to Google or Microsoft). Such transfers are carried out in accordance with applicable regulations and standard contractual clauses.

    III. Automated Decision-Making and Profiling

    We use analytical and marketing tools (e.g., Google Analytics, Microsoft Clarity) that may involve profiling of user behavior.
    We do not use any automated decision-making that would have legal or similar significant effects.

    IV. Cookies

    Our website uses the following types of cookies:

    • Essential cookies – necessary for the basic functionality of the website (cannot be disabled)

    • Analytical cookies – measure website traffic and usage (only with your consent)

    • Advertising cookies – used for ad targeting and remarketing (only with your consent)

    Tools used:

    • Google Analytics 4 (_ga, _gid...)

    • Google Ads (_gcl_au, NID...)

    • Microsoft Clarity (_clsk, _clck...)

    • Sklik (Seznam.cz) (sid, sid2...)

    • PHPSESSID – session maintenance

    Cookies are only activated based on your explicit consent given through the cookie bar on our website. You can change or withdraw your consent at any time through your browser settings.

    Cookie management guides:

    V. Your Rights

    You have the right to:

    • access your personal data

    • rectification or erasure of your data

    • restriction of processing

    • data portability

    • object to processing

    • withdraw your consent at any time

    If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the Data Protection Authority or take legal action.

    VI. Contact

    If you have any questions, feel free to contact us:
    📧 info@luxurylashes.cz
    📞 +420 731 363 197

    This privacy policy is effective as of April 1, 2025.